Informativa sulla privacy

Introduction

iPresso S.A., being the owner of the iPresso brand (hereinafter referred to as iPresso S.A.),  together with all of its subsidiaries and affiliates, is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we gather, how we may use that information and with whom we may share it. It also entails the overall management of the storage, integrity, and security of the data employed in iPresso S.A. in order to meet all the requirements of personal data protection standards.

iPresso S.A. with headquarters in Katowice (40-514), at ul. Ceglana 4, registered in the Register of Entrepreneurs of the National Court Register kept by the District Court Katowice-Wschód in Katowice, VIII Commercial Division, under the KRS number 0000421253, acting in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 in on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (General Data Protection Regulation) (“GDPR”), informs that he is the Administrator of your personal data, to the extent indicated below. 

In matters relating to the processing of personal data, it is possible to contact the Data Protection Officer directly: e-mail: pdo@ipresso.com

Dictionary

The iPresso system – a Marketing Automation platform made available to Client in the Software-as-a-Service (SaaS) model, owned by iPresso S.A.

Client – a person who is an entrepreneur (natural persons, legal persons, organizational units without legal personality) running a business in Poland on the basis of an entry in the business register and other entities with a REGON number and entrepreneurs operating on other markets in accordance with local law, using the Application services under the conditions set out in these Regulations. The client is not a natural person who does not run a business – regardless of the market.

iPresso User – a person authorized by the Client to operate the Application with granted access rights to the iPresso System in the form of a login and password. 

Contact in iPresso – an entity or data object in the iPresso System, the data of which is entered by the iPresso User (manually or automatically through integration with other systems). The contact may have personal data in the iPresso System, the administrator of which is the Client, and the processor of which is iPresso S.A.

How we collect the information

In the course of a purchase transaction, each Client provides their personal information in order to be able to use the system. In addition, the Client specifies which Users shall be able to use the system, add content and and data of the Contacts.

Some information may be collected with the help of automated tools, such as “cookies” or web signal analysis. “Cookie” is a text file placed on the Client’s computer by a web server.
Web Signals are pieces of information that Client’s web browser sends to a web server. 

The processing of personal data takes place on the basis of an Data Processing Agreement, which constitutes Annex 2 to the Regulations for the provision of iPresso services. 

Data collected during contact with iPresso S.A. are collected only on the basis of the information provided by the Client in the relevant correspondence.

Information that we collect

iPresso S.A. collects personal information from various sources. Due to the features and capabilities of iPresso System, the company may gather information of users of the system and of Contacts entered by the Users into the system. We also store all the personal information that is required for contact reasons.

There are three main types of data stored in the system: data of iPresso’s Clients (Users of iPresso), data entered into the system by the Clients and data required in the course of communication with iPresso S.A.

Provision of data by Clients such as the name and address of the company and contact information is necessary for the preparation of the offer. 

The Administrator processes the data of iPresso Users, in particular in the following scope: company name, user logins and passwords, business contact details, content delivered to the system (photos, articles and comments). In terms of data entered into the system by the Clients, iPresso, as a processor, processes data such as: business contact information (name, surname, business e-mail, business telephone number) and information from the analysis of web signals (IP, browser type, system operating, visited url). 

In the case of entities that are not iPresso Users, the Administrator processes the data collected during contact with the company: company name, first name, surname, business contact details.

How the personal information is used

The information collected by the system may be used:

  • to conclude and perform the Contract or to take action at the request of the person that this data concerns before concluding the Contract (legal basis: Article 6 (1) (b) of the GDPR); 
  • fulfillment of the obligations incumbent on the Administrator, resulting from the provisions of law (legal basis: Article 6 (1) (c) of the GDPR);
  • implementation of the legitimate interests of the Administrator, in particular for archival, evidence, statistical and reporting purposes, in order to pursue or defend himself against claims, as well as for the purposes of marketing and promoting the Administrator’s products and services (legal basis: Article (1) (f) GDPR);
  • in other cases, personal data in the scope of ordinary data will be processed only on the basis of prior consent, to the extent and for the purpose stated therein (legal basis: Article 6 (1) (a) of the GDPR.

Personal information may also be used in other ways, in which case the persons concerned will be informed.

How long do we process the data?

Personal data will be processed for the duration of the Contract, the time necessary for the correct settlement of the Contract and the time necessary to demonstrate the performance of this Contract, i.e. the length of the negative prescription period for claims, as well as for the time resulting from tax regulations. Personal data will also be processed for the time the Administrator conducts marketing activities or until the Client objects to further data processing for marketing purposes. 

In addition, if the Client has consented to the sending of commercial information via individual electronic communication channels (e-mail, text message, telephone contact), the Administrator will cease these activities if the previously given voluntary consent in this regard is withdrawn.

Change and deletion of personal information

Our Clients and Users of the system have the right to access their data, receive a copy, rectify and modify data as well as limit processing, or delete data (the request to delete personal data does not apply to situations where the processing takes place in order to fulfill the obligation resulting from the provisions of law). In addition, the User may at any time request the removal of his data from mailing lists and other marketing channels. 

To the extent in which the data is processed on the basis of a separate consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of data processing that was carried out before its withdrawal. 

In addition, you have the right to object to the processing of data and the right to submit a complaint with the supervisory authority.

Who we share the information with

The information may be disclosed to parties legally authorized to access it in the cases of:

  • a misdemeanour or a felony being committed,
  • infringement of the rights of iPresso S.A.,
  • attempt of hacking or any other activity detrimental to the interests of iPresso S.A.,
  • violations of the Regulations for the provision of iPresso services.

In order to perform the Contract, in the case of Clients who ship to Contacts in markets outside the European Union, iPresso may transfer personal data to operators of mailing services outside the European Economic Area (EEA). 

Each operation of transferring personal data is carried out in accordance with applicable law and ensuring an adequate level of data protection. Your data may be transferred to third countries outside of the EEA when entities based in these countries have implemented appropriate security measures for the personal data being processed. If personal data is transferred outside the EEA, it may be, inter alia, on the basis of a decision of the EU Commission stating the appropriate level of protection for a given country, and in cases where the European Commission has not found an adequate level of data protection, on the basis of an agreement with the recipient, the so-called Standard Contractual Clauses of the European Union, or exceptionally on the basis of consent to the transfer of data and in a situation where the transfer is necessary for the performance of the Contract between the data subject and the Administrator, or for the implementation of pre-contractual measures taken at the request of the data subject concern. 

In order to obtain a copy of personal data transferred to a third country and regulations regarding ensuring an adequate level of protection of this data, please contact us using the contact details provided below.

Methods of storing personal information

The set of personal information gathered by the user is stored in a seperate database. It is stored in special safe zones on servers owned by iPresso S.A. The database is accessible only to authorized persons using methods that ensure security and privacy.

Having taken into account the need to protect our clients and users, we provide them with a secure connection to our server using SSL (Secure Socket Layer) encryption technology. This prevents third parties from being able to access data passed between a web server and a browser.

Changes to privacy policy

iPresso S.A., the owner of iPresso, reserves the right to change the provisions of this Privacy Policy. Users will be informed of any changes to the policy. All changes will be published on this website and sent to Users via email, in our newsletter or through other email contact.

Contact details

If you have any questions, please contact us at iPresso S.A.

ul. Ceglana 4
40-514 Katowice
Polska
e-mail: biuro@ipresso.com
tel. +48 32 730 10 90